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HearSay

Oct 18, 2022

When you are trying to build (or re-build) reputation, your job is to disrupt the way people think. And to disrupt, you can’t just speak louder, you need to speak smarter. Instincts tell us to correct misperceptions. And our instincts are often wrong. Leaning in to facts and data often backfires. Change the narrative...


Oct 11, 2022

Language shapes how we view the world around us. The news is no exception. A border crisis. An immigration crisis. A humanitarian crisis. All language used to describe the same story but changes how we view it. Michael and Lee are joined by m+p Partner Ben Feller to talk about the value of personalization, why keeping...


Oct 4, 2022

You might think that empathy is as simple as putting yourself in someone else’s shoes. But it’s much more complicated. While most of us have empathy for people who we care about and love, we don’t have a natural ability to have empathy for people who aren’t like us. This distinction is easy to ignore until we...