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HearSay


Apr 13, 2021

What do the phrases white glove, high-touch, and clean have in common? They've changed meaning and use for safety precautions and standards in a global pandemic. But the language shifts we've seen go beyond safety: birthday parties, happy hour, weekend getaways, middle seats on airplanes, virtual banking. This week, Michael and Lee welcome colleagues Catherine Farr and Will Howard to talk about words that changed meaning over the past year. And the lifecycle of the pandemic lexicon.